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Money in: invoices and payments4 min read

Extras and one-off charges: water, electricity, damages, sales

Rent is the easy line. The lines that cause arguments are the ones that change every month — the water reading, the broken tap, the two bottles of water from the front desk. The platform makes each of them a line with its working shown.

By the end of this pageYou will know how to add each kind of extra to an invoice, how tariff bands are computed, and which charges belong on an invoice versus against a deposit.
On this pageMetered utilitiesDamage and repairsItems from stockInvoice line or deposit deduction?
A metered water charge, by bandCalculator
water line on this month's invoice
m³ used this month
Bands and rates are set once per place in Settings › Utilities and shown on the invoice line so the tenant can check the arithmetic.

Metered utilities

Enter this month's reading against the unit (Money › Readings, or paste a column of readings for the whole building). The platform takes the previous reading, computes the usage, applies the tariff bands you set for that place, applies any minimum charge, and adds a line to the month's invoice that reads "Water · 12 m³ (1240→1252) · bands shown". The tenant sees the working on the PDF and the portal. Electricity works the same way with its own bands; a flat recharge from the building's bill can be a fixed line on the schedule instead.

Damage and repairs

A repair the tenant is liable for — a broken tap, a burnt socket — comes from a support ticket. When the ticket is closed with a cost, you choose: absorb it, bill it to the tenant on the next invoice, or hold it against the deposit. Billed, it becomes a line with the ticket number; the tenant can open the ticket from the portal and see the photos.

Items from stock

A bottle of water, a spare key, a gas refill. Add from stock on the invoice, pick the item and quantity; the stock movement is recorded and the line is priced at the item's selling price. Selling to a tenant follows the bottle all the way.

Invoice line or deposit deduction?

During a tenancy, charge it: an invoice line the tenant pays now. At move-out, deduct it: an itemised line against the security deposit. The platform offers both at the moment a cost arises and keeps them apart in the money pages, because one is income this month and the other is a reduction of a liability you hold.

Adjustments and credits. A line can be negative: a credit for a day without water, a goodwill discount. It appears on the invoice as a credit, reduces the total, and is recorded as such in the P&L.

Related

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