Premises — property operations platform
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Legal

Every document, in plain words, on one page.

The same text your administrators accept inside the platform, published here so you can read it before you create an estate — and send it to your board, your lawyer or your tenants without signing in.

Between us and your business

The agreement

Six documents. The first three are accepted by an administrator when an estate is created; the other three are the terms they refer to.

Terms of service What the service is, what each side promises, and how it ends. Accepted at sign-up · 2,338 words Acceptable use What may not be done with the service, and what happens if it is. Accepted at sign-up · 689 words Data processing agreement You are the controller of your people's data; we process it on your instructions. The Philippine Data Privacy Act, in practice. Accepted at sign-up · 1,565 words Sub-processors Every company that handles data on our behalf, and what each one does. For reference · 466 words Service levels and support How available the service is meant to be, how fast we answer, and what is owed when we miss. For reference · 547 words Billing, renewal and cancellation The free months, the price bands, invoices, renewals, and leaving. For reference · 542 words

For the people who use it

Staff, owners and tenants

What each person who signs in — a treasurer, a guard, a tenant on the portal — is shown and agrees to.

Data privacy notice What is collected about the people who use the service, why, and their rights. For reference · 1,293 words Cookie notice What the website and the application store in a browser — and the advertising trackers they do not. For reference · 388 words Tenant portal terms The rules of the portal itself — the lease stands on its own and is not changed by them. For reference · 473 words Electronic signature consent That a drawn signature binds, what is recorded with it, and the right to sign on paper. For reference · 504 words

About the operator

The company

Who we are, how to report a weakness, and the standard the pages are built to.

Responsible disclosure How to tell us about a weakness, and the promise that nobody reporting in good faith is pursued. For reference · 355 words Accessibility statement The standard we work to, what is in place, and what is honestly not yet right. For reference · 283 words Company information Who stands behind the service, registration and VAT numbers, and where to complain. For reference · 195 words

Each document carries a fingerprint of its exact text. When a business accepts a document inside the platform, the fingerprint of the version accepted is kept with the acceptance, so a later edit can never change what was agreed.