The audit log: who did what, when

What is recorded

• Every create, change and delete of a record — with the field, the old value and the new one.
• Every sign-in, successful or not, with the network address; every lockout.
• Every "View as" session: when it started, what was done during it, when it ended — under both the viewer's and the viewed person's names.
• Every export and every file download, with who and which file.
• Every action the platform takes by itself: the nightly run, invoices raised on schedule, backups and their size, reminders sent.

What is not

Reading. Opening a page or looking at a record is not logged — the log would drown in it, and looking is not an action. Downloading a file is, because a copy has left the system.

Finding what you need

Settings › Automation › Audit log. Filter by person, by record (type a tenant's name, an invoice number, a unit), or by date. Every record's own page also has a History link that opens the log filtered to just that record, which is usually the faster way in.

Who can read it

Owner and admin roles see the whole log. A manager sees the log for records they can reach. Tenants do not see it; their portal shows them the status of their own invoices and tickets, which is the part of the history that concerns them.