Security, privacy and your data
How your records are kept, locked, logged, backed up — and taken with you if you leave.
- Read this one firstHow Premises keeps your data: one database per business, files sealed at rest
From the browser to the backup: how a Premises workspace isolates your records, encrypts your files, logs every action and keeps copies — in plain words.
→ - Two-factor authentication: setting it up and what recovery codes are for
How to turn on two-factor sign-in for your Premises account with any authenticator app, what recovery codes do, and what to do if you lose the phone.
→ - Login lockout and rate limits: what happens after wrong passwords
What Premises does after repeated wrong passwords, how long a lockout lasts, why it counts per account and per address, and how it stops guessing.
→ - The audit log: who did what, when
Every change, sign-in, export and View as in a Premises workspace is recorded with the person, time and before-and-after. How to read, filter and export it.
→ - Backups: nightly snapshots, weekly offsite copies, how to restore
How Premises backs up your workspace: a snapshot every night, an offsite copy every week, how long copies are kept, how a restore works, your own copy.
→ - Data privacy (RA 10173) for landlords: your duties and how the platform helps you meet them
The Data Privacy Act applies to a landlord holding tenants' IDs and contacts. The six duties that matter, what Premises does for each, and what stays yours.
→ - What the demo can't do — and why that protects everyone
demo.premises.ph is a full copy of Premises with four things off: uploads, sending, AI reading and export. Why each is off, and how the demo stays private.
→ - Uploads: accepted types, size limits, where files go
Which file types Premises accepts, how big they can be, how photos are cleaned on arrival, and what happens to a file between upload and download.
→ - Leaving Premises: exporting everything you own
How to export a complete copy of your Premises workspace — records, files, invoice PDFs, audit log and the database itself — and how closing an account works.
→ - Security on your side: the habits we can't do for you
Encryption and audit logs don't help if the password is on a sticky note. Nine habits for owners and staff that close the gaps the platform can't.
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