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Airbnb and short stays3 min read

Turnover cleaning for short stays: faster rota, same checklist

A short-stay unit turns over in the hours between one guest's checkout and the next guest's check-in. The job is the same shape as a turnover — inspect, clean, restock, ready — with a shorter list and a clock that counts in hours.

By the end of this pageYou will know how changeover jobs are created and assigned, what the changeover checklist holds, and how readiness is signalled.
On this pageThe changeover checklistTimingPools and pay
Checkout to check-inDrag the slider
Checkout 11:00Job raisedAssignedCleanReady 14:20Check-in 15:00
checkoutcheck-in

The changeover checklist

Shorter than a turnover, longer than a weekly clean: strip and make beds, bathroom, kitchen surfaces and dishes, floors, bins, restock the kit, a five-point inspection. Set it in Housekeeping › Setup alongside the other two. Everything on it is due every time; no intervals.

Timing

Changeovers are measured in hours from checkout to ready. The Airbnb page shows the average and the worst for the month; a cleaner's scorecard shows their average. A building averaging three hours with a four-hour gap between guests is fine; at three and a half it is not, and the report says so before a guest arrives to a dirty room.

Pools and pay

Short-stay cleaning is often paid per job. Create a pool of cleaners who take changeovers; jobs offer to the pool in rotation or by proximity, and the first to accept has it. The per-job rate is on their employment record and flows to payroll as a variable line.

Linen. If you run a linen count, add sheets and towels as stock items with a changeover kit; each job consumes a set and you see linen as a cost per stay. Most hosts find this is the number they had been guessing.

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